Service

Schedule INFINITI service at INFINITI of Albuquerque in Albuquerque, NM. Factory-trained technicians, genuine parts and warranty work, for any INFINITI regardless of where you bought it.

INFINITI Service and Maintenance in Albuquerque, NM

We have a team of qualified technicians standing by for anything your INFINITI needs, from oil changes and tire rotations to brake pads and transmission work. What makes that team worth the drive is that they work on this brand and nothing else. A luxury SUV rewards proper maintenance and punishes neglect more expensively than an economy car does, and the systems that make an INFINITI worth owning are the same ones that need someone who understands them.

Why Brand-Specific Service Matters

A general repair shop can change your oil competently. Where the difference shows is everything past that. The VC-Turbo engine uses a multi-link mechanism to vary its compression ratio, which is not a system a technician encounters unless they work on these vehicles regularly. ProPILOT Assist depends on cameras and radar that require correct calibration after a windshield replacement or suspension work, and a miscalibrated system is worse than no system. The Dynamic Digital Suspension on the QX80 is a different animal from a conventional damper setup.

Our technicians are factory-trained on these specific systems, working with INFINITI diagnostic equipment and technical service information that independent shops generally do not have access to. We also stock genuine parts rather than sourcing aftermarket equivalents, which matters for both fit and warranty standing.

Explore Every Service We Provide

Routine maintenance. Oil and filter changes, tire rotations, multi-point inspections, cabin and engine air filters, and fluid services on the manufacturer's schedule. All three current models require premium unleaded fuel and benefit from maintenance performed on interval rather than when something starts making noise.

Brake service. Pad and rotor replacement, brake fluid exchange and system inspection. Worth knowing: a heavier vehicle works its brakes harder, and the QX80 is a full-size body-on-frame SUV. If you tow with it, inspection intervals should be treated as minimums.

Tires and alignment. Rotation, balancing, replacement and alignment. New Mexico roads and the temperature swing between an Albuquerque summer and a winter morning are both hard on tires, and alignment drifts faster on rough surfaces than most owners expect.

Transmission and powertrain. Fluid services, diagnosis and repair across the nine-speed automatic used throughout the current range. Transmission symptoms are the ones most worth catching early, because the gap in cost between a service and a repair is wide.

Warranty and recall work. New vehicles carry a basic limited warranty of four years or 60,000 miles and powertrain coverage of six years or 70,000 miles, with corrosion protection running seven years at unlimited mileage. Certified pre-owned vehicles carry their own coverage of up to six years at unlimited mileage. Warranty and recall repairs must be performed by an authorized retailer, which is us.

Diagnostics. When a warning light appears, the useful question is what triggered it, not what the light is. Our diagnostic equipment reads INFINITI-specific fault codes that generic scanners either miss or misinterpret, which shortens the distance between symptom and cause.

Complimentary Maintenance and Ownership Coverage

New vehicles include complimentary scheduled maintenance covering oil and filter changes and tire rotations for the covered period. If your vehicle is within that window, this work costs you nothing. The INFINITI Premium Care details set out exactly what is included.

Several other programs sit alongside routine service and are worth knowing about. Roadside assistance covers you when something goes wrong away from home, which on New Mexico distances is not a trivial benefit. Connected services handle the remote and telematics side. If your factory coverage is nearing its end, an extended warranty is worth pricing before rather than after it expires.

Why Choose INFINITI of Albuquerque for Service?

We service any INFINITI regardless of where it was purchased. Buyers who moved to New Mexico with a vehicle bought out of state, and buyers who bought elsewhere in the region, are all welcome here. There is no penalty for not having bought from us.

Owners come to us from Rio Rancho, Corrales, Bernalillo and Los Lunas, and the service department runs longer hours than sales to accommodate that, opening at 7:30 AM Monday through Friday and staying open Saturday from 9:00 AM to 3:00 PM. Check the current service specials before you book, since routine work is frequently discounted.

If You Prefer to Do the Work Yourself

Our parts department supplies genuine components to owners and independent shops alike. Order parts online and we will confirm fitment against your VIN before anything ships, which is the step that prevents a part that nearly fits.

Frequently Asked Questions About Service at INFINITI of Albuquerque

Do I have to service my INFINITI at a dealership to keep the warranty valid?

No. Federal law prevents a manufacturer from voiding your warranty simply because service was performed elsewhere, provided the work was done correctly with appropriate parts and you keep records. Warranty repairs themselves are a different matter and must be performed by an authorized retailer, and keeping everything in one place means the service history is complete and documented when a claim arises.

How often should I service my INFINITI?

Follow the maintenance schedule in your owner's manual, which varies by model and driving conditions. Dusty conditions, short trips, towing and extreme temperature swings all count as severe-duty operation and shorten intervals. Much of New Mexico driving qualifies on at least one of those counts, so the severe schedule is often the honest one.

Can I wait while my vehicle is serviced?

For routine work like an oil change and tire rotation, generally yes. For anything requiring diagnosis or parts ordering, plan differently. Tell us when you book what your constraints are and we will give you a realistic time estimate rather than an optimistic one.

Do you use genuine INFINITI parts?

Yes. Genuine parts are engineered to the same specification as the components your vehicle left the factory with, which matters for fit, function and warranty standing.

What if my vehicle has an open recall?

Bring it in. Recall work is performed at no cost to you regardless of the vehicle's age, mileage or where it was purchased. If you are unsure whether an open recall applies, call (505) 217-3000 with your VIN and we will check it against the manufacturer database.

Book Your Service Appointment

Use the buttons on this page to schedule service or contact our service department directly, or book a service appointment online at any hour.

Serving Albuquerque and Surrounding Communities

INFINITI of Albuquerque is proud to serve customers from Albuquerque, Rio Rancho, Santa Fe, Los Lunas, Belen, Bernalillo, Corrales, Placitas, Edgewood, Tijeras, Los Ranchos de Albuquerque, Bosque Farms, Moriarty, and beyond.